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Shopping Policies |
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We hope you enjoy shopping at Rosanna Hope Designs! In order to maintain the high quality product you desire please read the following policies of our company.
Product Availability
Rosanna Hope Designs are one of a kind.
Consequently, at times there may be a bag on line that is not available
or has been sold previously. We regret at that time, we will then be
unable to deliver that exact handbag in order to fill the order. Every
attempt to design a similar bag will be made if supplies are available
to fulfill your online orders. Many thanks for your patience.
Return Policy
Rosanna Hope wants all customers to be
100% satisfied with her unique handbags.
All Returns must be made within 10 days
from date of delivery in order to receive a refund. Rosanna Hope must
be contacted by phone before any returns can be made
in order to discuss the reason for return as all sales are final.
These bags are one of a kind, consequently when they are removed from
inventory, other customers are deprived of the sale of that bag. A 15%
restocking fee will be charged on ALL Merchandise
returned. All shipping fees, insurance cost and handling charges are
non refundable. There are NO
Refunds on discounted or sale items. Any bags damaged or worn are not
returnable.
Payment
CREDIT CARDS:
We are happy to accept MasterCard and Visa. If requested, we will
provide you with an authorization number once charged.
CHECKS: We gladly accept personal and corporate checks. Rosanna Hope Designs will notify you if your check is returned by the bank for non-payment. You must pay, in cash, certified funds, or credit card the original fees plus a $25 dishonored check fee.
Shipping and Handling
Insurance cost, handling and shipping fees
will be charged on all packages. Signatures are required on all
deliveries. Bags are one of a kind and all SALES ARE FINAL
unless our studio is contacted as above. All charges to your credit
card will be charged the day of shipping and not before.
If you have any questions or to Order any handbags or on this site Call Rosanna at her Miami Beach Studio-305-866-1073. You may always email Rosanna at: rosanna@rosannahopedesigns.com
TOTE-ALLY AWESOME HOLIDAY GIVEAWAY (CLICK HERE)
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